Shopping malls are abundant in different countries nowadays. With a lot of competition, shopping malls should always stay in their game for them not to be left behind. There are certainly huge challenges that shopping malls are facing right now with inconsistent visitors and tenants. Some shopping malls choose to close down because it is not earning as much as it did before.
Other malls all over the world cater variety of services for their customers. You can also find 홍콩명품 in some malls but they are aware that they should always keep up with their customers to ensure profit and customer satisfaction.
Listed below are some of the biggest challenges for shopping malls today:
- Successful e-commerce
With the internet present, e-commerce has been a success all over the world. UK, perhaps, has the highest e-commerce success rate and there are no indications of slowing it down. Customers usually opt to this e-commerce thing due to its convenience and hassle free shopping.
- Poor marketing strategies
Shopping malls’ marketing strategies might be poor that customers aren’t buying it. They simply lost interest with some malls that does not know how to market their brand. It is very important to still consider if the marketing strategy is working or not for customers to still have interest in them.
- Lack of Customer feedbacks
Unlike online retailers, most shopping malls have very few knowledge of their customers’ feedbacks. While it is very easy for online retailers to have as many insights from customers as possible. Shopping malls should formulate some ideas on how to improve this. They need to find a way to get more insights from customers to know what they think about the mall and its services. This is really important for mall goers to keep coming back to the shopping mall.